Random Notes

Archive for May, 2008

BT Update: Deposite back, but…

Posted by mfluch on May 19, 2008

The never ending story continues. I have been to the student unions advice center and met there on 30th of April a solicitor. We kept bugging BT once more with a phone call. The guy said that this day he cannot do anything because the or some computer system was down. But he promised us to call me back the next day on my mobile. Which of course and needless to say did not happen.

On the 2nd of May I called BT again and this time I got to someone who seemed to have a clue. The explanation I got this time was that it seems that despite the line was closed the billing account was still open. The person said she would send an e-mail (with highest priority) to the billing department to close the billing account which then would give me back my deposit within a week. Read the rest of this entry »


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